Privacy Policy

Retail Maintenance Specialists Privacy Policy

At Retail Maintenance Specialists, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, use, and safeguard your data when you interact with our services, including via our website, phone communications, and SMS notifications.

1. Information We Collect

   We may collect the following types of information:

   • Personal Information: Name, email address, phone number, and any other contact details you provide.
   • Service Information: Details about the services you request or inquire about.
   • Usage Data: Information about how you use our website and services, including your IP address, browser type, and browsing history.

2. How We Use Your Information

   We use the information we collect for the following purposes:

   • Service Delivery: To provide, manage, and improve our services, including scheduling and performing maintenance tasks.
   • Communication: To communicate with you regarding your inquiries, service updates, and promotional offers. This includes sending SMS notifications if you have opted in.
   • Compliance: To comply with legal obligations and protect our legal rights.

3. SMS Communication

   By providing your phone number, you consent to receive SMS notifications from Retail Maintenance Specialists. These notifications may include service updates, promotional messages, and other important information. Messaging and data rates may apply.

   Opt-Out: You can opt-out of SMS communications at any time by replying STOP.

   Help: For more information or assistance, reply HELP.

   Frequency: The frequency of messages will vary based on your interactions and service needs.

4. Sharing Your Information

   We value your data and respect your personal information very much. We do not sell, trade, or otherwise transfer your personal information data (phone numbers) and consent with any third parties / affiliates for any reason.

5. Security of Your Information

   We implement a variety of security measures to protect your personal information. These measures include encryption, access controls, and secure data storage practices to prevent unauthorized access, alteration, disclosure, or destruction of your data.

6. Your Rights and Choices

   You have the right to:

   • Access Your Information: Request a copy of the personal information we hold about you.
   • Update Your Information: Correct any inaccuracies in your personal information.
   • Opt-Out: Opt-out of receiving communications from us, including SMS notifications.
   • Delete Your Information: Request the deletion of your personal information, subject to legal and contractual obligations.</li?>

7. Contact Us

   If you have any questions or concerns about our privacy policy or how we handle your personal information, please contact us:

   Phone: 609-978-6440

   Address: 1451 Rt. 37 West, 2nd Floor,
   Toms River, NJ 08755

8. Changes to This Privacy Policy

   We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date.

   By using our services, you agree to the terms of this privacy policy. Please review this policy periodically for updates and contact us if you have any questions.